Important Notice: By using the Khel88 platform, you confirm that you have read and fully agreed to these Terms & Conditions. If you disagree with any part, please refrain from using the platform.
1 Introduction & Definitions
These Terms & Conditions ("Terms") govern the Khel88 platform and all its services. Khel88 is an internationally licensed online gaming and Sports Betting platform designed specifically with users in Bangladesh in mind.
In these Terms "We" or "Khel88" refers to the company that owns and operates the platform. "You" or "Member" refers to any registered or unregistered user. "Platform" refers to the Khel88 website, mobile app, and all associated services.
Khel88's Terms & Conditions are aligned with applicable laws in Bangladesh and international gaming regulations. Members will be notified in advance of any amendments to these terms.
Khel88 believes in full transparency. These Terms & Conditions are written in clear language so every member can easily understand them.
2 Eligibility & Registration Requirements
The following conditions must be met to open an account and use services on Khel88. Failure to comply with these Terms & Conditions may result in account suspension or termination at any time.
- Age Restriction: You must be at least 18 years old at the time of registration. Khel88 does not support gaming by minors under any circumstances.
- Single Account: Only one account per person, household, address, or device is permitted. Creating multiple accounts is prohibited.
- Accurate Information: You must provide your full legal name, date of birth, mobile number, and address during registration. Providing false information will result in account termination.
- Identity Verification: You may be required to submit a copy of your National ID or passport to complete the KYC (Know Your Customer) verification process.
- Regional Restrictions: Access to services may be restricted from certain countries or regions. It is the member's responsibility to comply with local laws.
3 Account Management
Keeping your Khel88 account secure is your responsibility. Never share your password or login credentials with anyone. If you notice any unauthorized access or suspicious activity, contact support immediately.
- Password Security: Use a strong password and update it regularly. Avoid passwords that are easy to guess.
- Two-Factor Verification: Enabling Two-Factor Authentication (2FA) significantly increases the security of your account. We strongly recommend activating it.
- Information Updates: If your phone number or email address changes, update your account immediately. Outdated information may cause issues during the verification process.
- Inactive Accounts: Accounts with no activity for more than 12 months may be marked as inactive, and the applicable balance management policy will come into effect.
Warning: Managing your account through a third party or using another person's account is strictly prohibited.
4 Deposit & Withdrawal Policy
Khel88 supports the most widely used payment methods in Bangladesh. All rules and conditions related to transactions are detailed below.
| Payment Methods |
Deposit Limits |
Withdrawal Limits |
Processing Time |
| Mobile Banking |
Minimum BDT 500 |
Minimum BDT 500 |
1–3 minutes |
| Nagad |
Minimum BDT 500 |
Minimum BDT 500 |
1–5 minutes |
| Rocket |
Minimum BDT 500 |
Minimum BDT 500 |
2–5 minutes |
| Bank Transfer |
Minimum BDT 1,000 |
Minimum BDT 1,000 |
1–24 hours |
- Name Match Required: The name on your payment account must match the name on your Khel88 account. A mismatch may delay the withdrawal process.
- Bonus Wagering: To withdraw a deposit that includes a bonus balance, the applicable wagering requirements must be completed first.
- Fraud Prevention: If any suspicious transaction is detected, Khel88 will initiate a verification process and reserves the right to temporarily suspend the account if necessary.
5 Bonus & Promotion Terms
Khel88 regularly offers attractive bonuses and promotions. However, each offer comes with its own terms and conditions that all members are required to follow.
- Welcome Bonus: New members receive a 100% bonus on their first deposit. Before withdrawing, a wagering requirement (typically 20–30x) must be met.
- Reload Bonus: Reload bonuses are offered to existing members on a weekly basis. Terms and amounts may vary each week.
- Cashback Offer: A portion of losses from selected games or periods is returned as cashback. Cashback offers generally carry lower wagering requirements.
- Referral Bonus: When you refer a friend, both you and the new member will receive a bonus. Separate terms apply to the referral bonus.
- Bonus Expiry: Every bonus offer has a set expiry date. Any unused bonus will be automatically cancelled once it expires.
Claiming bonuses through multiple accounts is strictly prohibited. Any such activity will result in account termination and forfeiture of all bonuses.
6 Gaming Policy & Fair Play Terms
All games on Khel88 are powered by internationally certified RNG technology. Every outcome is entirely random with no predetermined patterns, and results are regularly verified by independent third-party auditors.
- Betting Limits: Each game has its own betting limits. The minimum and maximum bet amounts are clearly displayed in the game interface.
- Technical Issues: If a disconnection or technical issue occurs during a game, Khel88 will review the game logs to make a determination. This decision will be considered final.
- Sports Betting: If an event is cancelled or postponed, refunds or adjustments will be made in accordance with our betting policy. Additional conditions apply for live betting.
- Game Software: Any attempt to manipulate or hack Khel88's game software is strictly prohibited and may result in legal action.
7 Prohibited Activities
The following activities are strictly prohibited on the Khel88 platform. Violations of these terms will result in permanent account closure and legal action where applicable.
Strict Warning: If any of the following activities are detected, the account and its balance will be suspended immediately.
- Money Laundering: Using the platform for money laundering purposes is strictly prohibited.
- Bonus Abuse: Using multiple accounts or false information to claim bonus benefits is prohibited.
- Chargeback Fraud: Initiating chargebacks through a credit card or any payment method is strictly prohibited.
- Automated Software: Using bots, scripts, or any automated software to play games is prohibited.
- Collusion: Attempting to collude with other players to influence game outcomes is strictly prohibited.
- Inappropriate Conduct: Threatening, harassing, or using abusive language toward other members or staff is strictly prohibited.
8 Privacy & Data Protection
Khel88 takes the protection of your personal information very seriously. We never sell your data to third parties. For full details on how we collect, store, and use your information, please refer to our Privacy Policy page.
- SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Data Collection: We only collect information that is necessary to provide our services. No additional data is gathered beyond what is required.
- Cookies: Our platform uses cookies. By using the platform, you are considered to have consented to our cookie policy.
- Data Deletion: Even after account closure, certain information may be retained for a specified period due to legal obligations.
9 Account Closure & Suspension
Members may close their account at any time upon request. Once our support team is contacted, the account closure process will be completed within 24 hours.
- Voluntary Closure: Please complete all pending bonus and withdrawal processes before closing your account. Any unused bonuses will not be refunded after closure.
- Khel88's Rights: Khel88 reserves the right to suspend or terminate any account for rule violations without prior notice.
- Balance Refund: Upon legitimate account closure, the actual balance (excluding bonuses) will be returned to the registered payment account.
- Self-Exclusion: As part of our Responsible Gaming commitment, you have the option to self-exclude for a set period of time.
10 Limitation of Liability
Khel88 is committed to delivering the highest quality service. However, our liability is defined and limited in certain areas. Using the platform in accordance with these Terms & Conditions protects the interests of both parties.
- Technical Disruptions: Khel88 is not liable for any service interruptions caused by scheduled server maintenance or unforeseen technical issues.
- Third Parties: Khel88's liability is limited for issues arising from third-party payment providers or game software.
- Personal Losses: Khel88 is not liable for any financial or psychological harm resulting from a member's gaming activity. Playing responsibly is strongly advised.
11 Policy on Changes to Terms & Conditions
Khel88 reserves the right to update these Terms & Conditions at any time. Members will be notified in advance of any significant changes via email or platform notification.
- Notice Period: A minimum of 7 days' notice will be given for general changes. Updates related to urgent security matters may take effect immediately.
- Consent: Continued use of the platform after an update will be considered acceptance of the revised terms.
- Archive: The support team can provide previous versions of the terms upon request.